Contact information
our email - support@octiyra.com
Melon Enterprise Limited Trading as Octiyra
Company Number - 14401360
Office - 14 (DL7 8ST)
Free delivery in the UK
Each Octiyra piece is carefully packaged and shipped with love from the UK. Please allow 1–2 business days for dispatch.
Your order will arrive beautifully boxed - ready to be gifted or treasured.
Satisfied or refunded
We hope you adore your Octiyra piece - but if for any reason you’re not completely satisfied, you may return it within 14 days of delivery.
Items must be unused, in their original condition, and beautifully repackaged.
To request a return, please contact our team via email.
Top-notch support
Luxury is not just in the product - it’s in the experience.
Our dedicated team is here to assist you with styling advice, product questions, or order support.
Simply reach out via email and we’ll respond with care and attention, typically within 24 hours.
Because when you choose Octiyra, you’re never just another customer - you’re part of something rare.
Secure payments
Shop with complete confidence.
All transactions on our website are securely encrypted and protected by trusted payment gateways.
We accept all major debit and credit cards, along with secure checkout options like Apple Pay, Google Pay, and PayPal and Klarna.
Because your peace of mind is just as important as your purchase.